Cancellation and refund policy
• All deposits are non-refundable please see our full policy below for details;
60-90 days: In the event of a cancellation during this time period, a 50% refund of the payment received, excluding deposit, will be issued.
30-59 days: In the event of a cancellation during this time period, a 20% refund of the payment made, excluding deposit, will be issued.
1-29 days: In the event of a cancellation during this time period, no refund will be given.
*Should any tour be cancelled due to an unforeseen major event or incident (e.g. a natural disaster, t******st incident etc), Odisea Tours will do our best to offer the same quality of package, with new dates, and based on the group’s requirements. A fee will be required in this case, which will be determined by discussion with our providers, dates required and hotel availability.
We will always endeavor to do our utmost to accommodate our customers, even in the most exceptional of circumstances. For any further information regarding our policy do not hesitate to contact us at [email protected]